Refund Policy

Return & Refund Policy

Thanks for shopping at URZ Trendz.

If you are not entirely satisfied with your purchase, we're here to help. 

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return:

• Your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• There is no return or refund for custom orders.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us. 

Email: URZTRENDZ@GMAIL.COM
Telephone Number: (713) 785-6900
Mailing Address: URZ Trendz
7400 Harwin Drive # 168
Houston, Texas 77036

Monday - Saturday 
10 AM - 7 PM
(Business hours may vary.)